Privacy policy

Your privacy matters to us. At Jeanzi, we handle your personal data with care and full transparency. By using our site, you agree to this privacy policy.

Information Collection

We collect: contact details (name, email, address, phone) · payment data processed through secure providers · browsing data (IP address, pages visited, cookies) · purchase history · information you provide voluntarily.

Use of Information

To process your orders · to respond to your enquiries · to personalise your experience · to send offers you have opted into · to meet our legal obligations · to detect and prevent fraud.

We never sell or rent your personal data to third parties for marketing purposes.

Cookies

We use cookies to improve your experience, personalise content, and analyse traffic. You can manage cookie preferences from your browser settings.

Data Security

We use SSL encryption, secure databases, and regular security audits. In the event of a breach we will notify you within 72 hours as required by law.

Your Rights (GDPR)

You have the right to access, correct, delete, or transfer your data, and to restrict or object to its processing. To exercise any right contact us at Support@jeanzi.com.

Data Retention

We keep your data only as long as necessary for the purposes it was collected, including legal and accounting requirements.

Policy Updates

We may update this policy at any time. Significant changes will be communicated at least 15 days in advance.

To answer your questions, we provide fast support throughout the week during the following hours:

Monday to Friday: 9:00 AM – 4:30 PM (UTC+0)

Saturdays and Sundays: 10:00 AM – 2:00 PM (UTC+0)

Additionally, we offer email support 7 days a week.

Email: Support@jeanzi.com

Phone: +447988577235

Address: 39 Woodfort Rd, Birmingham B43 5QN, United Kingdom