Payment Policy

Shopping at Jeanzi is safe and simple. All payments are processed using SSL encryption technology.

We accept the following payment methods:

  • Google Pay / Apple Pay
  • Visa
  • Mastercard
  • American Express
  • Maestro
  • PayPal
  • Klarna
  • Ideal

Spain: euros (€)  ·  United Kingdom: pounds (£)  ·  Netherlands: euros (€)  ·  Denmark: DKK  ·  Australia: AUD  ·  Belgium: euros (€)  ·  France: euros (€)  ·  United States: USD  ·  Canada: CAD  ·  New Zealand: NZD

If you have any trouble paying, contact us at Support@jeanzi.com or call +447988577235.

Failed or declined transactions

Check that your details are correct and your payment method has sufficient funds. If the issue persists, contact your bank.

Refunds

All refunds are processed to the original payment method in accordance with our Refund Policy.

To answer your questions, we provide support throughout the week during the following hours:

Monday to Friday: 9:00 AM – 4:30 PM (UTC+0)

Saturdays and Sundays: 10:00 AM – 2:00 PM (UTC+0)

Additionally, we offer email support 7 days a week.

Email: Support@jeanzi.com

Phone: +447988577235

Address: 39 Woodfort Rd, Birmingham B43 5QN, United Kingdom